Datacam doesn’t include non-customers, it doesn’t include repetitive customers and provides precision based business intelligence reports that directly enables you to make better business decisions. Unlike the typical people counting software that provides basic counting, our advanced monitoring, and human audit feature provides you with unmatched accuracy, making our product unique in the global market.

Datacam is also a completely customizable monitoring solution that can work for a business of any size in any industry. We are the only monitoring solution providers that keep a keen eye on your business with your desired settings so our efforts remain spot-on every time in terms of analyzing your locations, your customers and your employee performance.

DataCam’s one-of-a-kind camera vision technology offers you detailed yet precise reports that enable better decision making in terms of human resource management and provides you the insights based on true traffic inflow analysis.

Our unique technology doesn’t count non-customers such as your employees, delivery people, children, and customers that may leave and return immediately. We make sure you’re provided with true traffic data in every report.

Data is stored in a secure SOC2 compliant facility, and is only accessible by authorized resources and applications. Datacam performs a series of secure steps in implementing and maintaining effective controls relating to the access, storage, and use of customer information.

These controls include security safeguards, such as role-based permissions, informed by the National Institute of Standards and Technology and OWASP Top 10. We also conduct periodic reviews and audits for compliance with confidentiality obligations.

Datacam deploys a robust and customizable web portal tailored to the specific needs of the client that can be accessed from both desktops and mobile devices using all major web browsers. Clients are provided with unique login credentials based on their specific company roll-up and restrict access based on user roles and permissions.

Datacam integrates with iQMetrix to pull sales data using the Data Connect API. We also have in-house software teams that have extensive experience in building custom integrations per business needs.

Yes, the Datacam approved installation can be completed either by the customer or a technician of the customer’s choosing.

Customer Support is available to assist with any questions or concerns. Support requests can be easily submitted via the portal, email, or phone. Support works directly with customer principles or field employees to ensure understanding of the portal and overall reporting.

IT Support aids in DVR or camera issues by working with the site management, or by securing a technician. (a required visit is based on the pre-arranged SLA agreement. Both departments work through a cloud-based ticketing system which allows us to address all inquiries in a timely and accurate manner following the SLA guidelines. These departments are available 24/7. Ticket status can be tracked using a web portal or via email.

All of the data you need is provided for you in an easy-to-read customizable dashboard. Datacam provides you with information at both a location and employee level to help you keep track of everything from individual employee reports to your desired location’s performance data.

Yes, Datacam provides you with precise ROI reports on your business’s performance. We do this by accurately distinguishing between employees/vendors and customers providing you True-Traffic conversion reporting.

You can count on Datacam’s proprietary technology for accurate numbers to measure ROI based on every business day.

Yes, and with our detailed employee-level reporting, you can easily keep track of your employee’s performance and optimize your team. Our software allows you to pinpoint your top-performing employees and track employee performance to help them improve at every level and enables you to maintain an efficient workforce in your business.

Yes, Datacam can help you build the perfect schedule for each location. Our employee level stats will showcase the top performers as well as provide other factors affecting all employee performances.

Our software also monitors store hours allowing you to schedule your top converting employees during peak hours to maximize the busiest times of the week.